FEBE Results Report hangs - Disabling sound fixes

[Vocalpoint]

[pinkprose]

I'm still having problems with the report phase hanging and freezing - it's been going on 2-3 months since there was an update (a couple of updates since then have not resolved this problem).

I'm on FEBE 7.0.3.2 and using Firefox 9.0.1 in Windows XP SP3.

[cbaker_admin]

Are you getting any FEBE related errors in the error console (Tools > Web Developer > Error Console)? Please install the extension for error checking. It is more comprehensive.

Also try running "Clear FEBE preferences", "Verify extension directory" and "Check AddonManager functionality" in Tools > FEBE > FEBE Options > Advanced.

If you are still experiencing problems, try this: Open and clear the Error console. Leave it open and perform a backup. After a few seconds (when the progress meter starts moving again) examine the error console for any FEBE related error messages (type febe in the "Search:" box). Copy/paste them here.

[pinkprose]

Thank you. Clearing stuff seems to have done the trick so I didn't need to clear the error console. *happy bunny*

[pmshah]

This problem is not limited to the Linux version. It behaves the same under Windows too. I tried the "disable sound" without sucess.

I have even gone so far as disabled the preparation of results page. It still remains in perpetual loop with the same message. Mind you IT DOES do a proper job of backing up and saving the data as per the setup options. Only the progress windows does not exit !

[cbaker_admin]

[Muad`Dib]

[cbaker_admin]

The solution to the "febeBuItemVerifiedList[key] is undefined" error is indeed to Clear FEBE preferences in FEBE Options > Advanced > Tools. There is an option in that pane to export FEBE options. You should do that first then import them after you clear. I can't guarantee that importing will not re-introduce the error (I've never tried it in this situation) but it won't hurt to try. Worse case you'll just have to set them again.

[Muad`Dib]

[cbaker_admin]

Does the error still occur before you restore FEBE preferences? If not, it looks like that is the fix you'll need to use. There are not really all that many preferences to have to set again. Of the approximately 105 FEBE prefs, I would imagine only a dozen or so are user set. With the exception of Backup destination directory which must be user-set, the FEBE default values should work right out of the box. If you have a large number of user-defined backups set up, they can be restored from your last selective backup. (FEBE data{profileName}-febeUserDefinedBuData.json)

[Muad`Dib]

Chuck, See my update above your post (I edited while you were replying).

And I haven't yet tried the backup before restoring my prefs (if I do, I'll let you know the results).


M`D

[cbaker_admin]

The pref extensions.febe.tmpSpecifyDirectory has not been used since FEBE v5.0. The Clear FEBE preferences routine was written to remove these no longer used preferences.

[Muad`Dib]

Clear FEBE preferences worked (and I wrote down all my FEBE choices so that I could manually restore them). However, I've encountered a 2nd problem, which I'm going to post in a new thread (since it's probably not related to the problems I had mentioned here). Thanks & stay tuned!